I don't really expect that Microsoft will ever make Windows perfect. I mean, the only organization I know of that releases bug-free software is NASA. And, like Apple, they control the hardware end-to-end.
No, what Microsoft is finally doing is making it easier to identify and debug issues in Windows 7. I just hope this feature is as easy to use as it sounds.
Windows Troubleshooting Platform
The Windows Troubleshooting Platform is a new, comprehensive approach to solving end user problems via troubleshooting packs that can be applied to PCs throughout the environment. And the Windows Troubleshooting Toolkit allows you as the administrator to create your own troubleshooting packs when you identify specific problems within your own infrastructure. Also, a separate new tool called Problem Steps Recorder allows an end user to record the steps he takes leading up to a problem and then capture those steps into automatically created screen grabs, and e-mail them to an administrator or help desk representative for easier problem resolution.
[from CIO.com]
